Privacy & Security
Your privacy and security is serious business. We take rigorous measures to ensure that your accounts and your identity are protected, and that your personal information is safe.
Stay safe online
Protect your business
Take charge of identity theft
Protect your privacy
To ensure your security and protect your confidential information, Community Bank of the Bay uses a layered approach to security. We have fraud monitoring in place that reviews all activity looking for behaviors that are out of the norm. Please contact us the moment you encounter a threat or suspect suspicious activity that could compromise your accounts, so we can take additional steps to protect you.
In the meantime, here are some tips you can use to protect yourself:
- Don’t open links or attachments in emails unless you know the sender
- Be cautious about all links online, and research suspicious websites
- Change passwords often, using long, complex passwords whenever possible
- Always use updated antivirus software and a firewall
- Secure your home wireless network with a complex password and disconnect it when not in use
- Enable pop-up blockers and clear cookies from your browser regularly
- Regularly backup important content from your computer
- Learn about phishing, and stay informed about emerging scams
- Secure your personal information to avoid identity theft
- Secure your mobile device using these 12 tips
Cybercriminals often target small businesses for fraud. They know that your security systems may be vulnerable, and they know your employees are often multi-tasking and wearing multiple hats.
Are you training your employees to lookout for “CEO email scams?” The most prevalent scam today doesn’t generally involve hacking at all. Fraudsters can easily spoof your CEO or CFO’s email address and send emails to internal staff asking them to send funds out of your accounts. As most employees are eager to respond quickly to requests from management, if the request and the imposter sounds reasonable, they won’t question the request and send the funds out. Every one of your employees should know to question any requests to send money anywhere.
Identity theft is a form of fraud where a criminal uses your name and personal information to obtain credit, loans or cash. Research shows that identity theft occurs more often offline than online. Managing your financial activities online puts you in control and reduces risk of unauthorized access to your personal information.
This section explains our policy regarding any personal information you might supply to us when you visit this site. Our goal is to protect your information online in the same way that we protect it elsewhere (in-branch, at ATMs, and on the phone).
You can visit this site and find out about our products and services, read our corporate reports, check on career opportunities, or get a news update and other value-added services without giving us any information about yourself.
If you do provide personal information, such as address, e-mail, telephone, and fax numbers, as well as demographic and customer identification, we will not disclose (share, sell or divulge) it to third parties without your consent except as already explained in our privacy statement. We will maintain this information, as well as your business activities and transactions, according to our usual strict security and confidentiality standards.
Community Bank of the Bay does not accept any responsibility for the security of or any losses incurred as a result of your sharing your personal account information (such as usernames, passwords, and PINs) with any unaffiliated third party for account aggregation purposes.
Tips for Securing Online Financial Transactions
Conduct financial transactions first in any online session. After completing financial transactions online, especially those that include providing a credit card number, log off before continuing other online activity. This may help to protect your confidential data (account numbers, passwords, etc.).
Protect your PINs and passwords! Create PINs and passwords that do not use readily identifiable information like names, birth dates, personal numbers or familiar words.
When applying online for any financial account, ensure that you are dealing with a reputable, federally insured institution with secure pages.
Learn about your financial institution’s capabilities for secure online financial services. All online contact with the institution should be through its secured web pages.
Notify us immediately of any changes in your account information.
Information About Cookies
If you decide to register for an informational site, such as a newspaper, periodical or an interest group site, or even a chat group or online community, you will likely be asked to supply some information about yourself so that you can use the service on a regular basis. Often cookies are used so that you do not have to identify yourself every time you re-enter the site
Cookies allow users to indicate what types of information they are interested in receiving when they visit a particular site.
Tracking allows site owners to find out what pages visitors link to, and interpret or infer what is interesting to them. This helps the owners of sites keep their content fresh and relevant.
Effective March 1, 2020
Facts: What does Community Bank of the Bay do with your personal information?
Why? Financial Companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. When you are no longer our customer, we continue to share your information as described in this notice. This information can include:
- Social Security Number
- Account Balances
- Transaction History
- Credit History
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons Community Bank of the Bay choose to share and whether you can limit this sharing.
Reasons we can share your personal information
Does Community Bank of the Bay share?
Can you limit the sharing?
|For our everyday business purposes – Such as to process transactions, maintain your account(s), respond to court orders and legal investigations or report to credit bureaus||Yes||No|
|For our general communication purposes – To facilitate mailing communications on our behalf||Yes||No|
|For our marketing purposes – To offer products and services to you||Yes||No|
|For joint marketing with other financial companies
||No||We don’t share|
|For our affiliates everyday business purposes – Information about your transactions and experiences||No||We don’t share|
|For our affiliates to market to you||No||We don’t share|
|For our non-affiliates to market to you
|No||We don’t share|
Questions? Call (510)433-5400