To ensure your security and protect your confidential information, Community Bank of the Bay uses a layered approach to security. We have fraud monitoring in place that reviews all activity looking for behaviors that are out of the norm. Please contact us the moment you encounter a threat or suspect suspicious activity that could compromise your accounts, so we can take additional steps to protect you.
In the meantime, here are some tips you can use to protect yourself:
- Don’t open links or attachments in emails unless you know the sender
- Be cautious about all links online, and research suspicious websites
- Change passwords often, using long, complex passwords whenever possible
- Always use updated antivirus software and a firewall
- Secure your home wireless network with a complex password and disconnect it when not in use
- Enable pop-up blockers and clear cookies from your browser regularly
- Regularly backup important content from your computer
- Learn about phishing, and stay informed about emerging scams
- Secure your personal information to avoid identity theft
- Secure your mobile device using these 12 tips
Cybercriminals often target small businesses for fraud. They know that your security systems may be vulnerable, and they know your employees are often multi-tasking and wearing multiple hats.
Are you training your employees to lookout for “CEO email scams?” The most prevalent scam today doesn’t generally involve hacking at all. Fraudsters can easily spoof your CEO or CFO’s email address and send emails to internal staff asking them to send funds out of your accounts. As most employees are eager to respond quickly to requests from management, if the request and the imposter sounds reasonable, they won’t question the request and send the funds out. Every one of your employees should know to question any requests to send money anywhere.
Identity theft is a form of fraud where a criminal uses your name and personal information to obtain credit, loans or cash. Research shows that identity theft occurs more often offline than online. Managing your financial activities online puts you in control and reduces risk of unauthorized access to your personal information.