Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. Call our customer support team (510-433-5400) and ask them to move your email address or U.S. mobile phone number to Community Bank of the Bay so you can use it for Zelle.

Once customer support moves your email address or U.S. mobile phone number, it will be connected to your Community Bank of the Bay account so you can start sending and receiving money with Zelle through the Community Bank of the Bay mobile banking app and online banking. Please call Community Bank of the Bay ‘s customer support toll-free at 510-433-5400 for help.