Blog

What if I get an error message when I try to enroll an email address or U.S. mobile number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle at another bank or credit union. Call our customer support team (510-433-5400) and ask them to move your email address or U.S. mobile phone number to Community Bank of the Bay so you can use it for Zelle.

Once customer support moves your email address or U.S. mobile phone number, it will be connected to your Community Bank of the Bay account so you can start sending and receiving money with Zelle through the Community Bank of the Bay mobile banking app and online banking. Please call Community Bank of the Bay ‘s customer support toll-free at 510-433-5400 for help.

Related Posts

Byrd's Filling Station is a valued CBB client

Byrd’s Filling Station Wins Sustainability Award from Sustainable San Mateo

Our heartiest congratulations to Byrd’s Filling Station on winning the Sustainability Award from Sustainable San Mateo County! Your commitment to environmental stewardship and community well-being is truly inspiring. At Community Bank of the Bay, we’re proud to support initiatives and local businesses like Byrd’s Filling Station that champion sustainability and make a positive impact on our local communities. Whether it’s … Continue reading

Read more »

Bisa Grant, CEO of Anchor and client of CBB

Anchor Engineering Is Building A Better World

Bisa Grant, President and CEO of the Dublin-based Anchor Engineering firm, credits Community Bank of the Bay for easing her transition from bookkeeper to company president and CEO.  Grant, who holds an MBA from California State University at Dominguez Hills and a bachelor’s degree in sociology and African American studies with a business specialization from the University of California at … Continue reading

Read more »